MOD-01 · Commercial terms

Same terms for everyone

Bold policy

Published before the first customer exists, so no customer ever has to wonder. One pricing model whether you are a hobbyist or a fleet. Milestones with dates from day one. And a pilot guarantee that puts the estimation risk on us, where it belongs. These are policy commitments, frozen here like the predictions register — recorded 2026-07-28, to be held against us.

The commitments

Frozen, dated, numbered

T-01 · One pricing model The same model computes every price for every customer. There is no negotiated rate, no volume-relationship discount that is not in the published model, no special treatment for being large, famous, or charming. Attractive customers run the same pricing model as everyone else.

T-02 · Milestones with dates, from the start Every engagement carries a milestone plan with payment dates, issued at quoting and visible throughout. Payments release work; that is the whole mechanism.

T-03 · A missed milestone delays, transparently If a milestone payment is missed, the schedule slips — automatically, visibly, and by a stated amount. No quiet grace for some customers and not others. The delay is the consequence; there is no other penalty and no exception.

T-04 · One pilot, guaranteed One pilot run is built into every production engagement — its minimum quantity set by the OS, not the customer, and priced into the plan from the first quote. We guarantee one pilot phase is all it takes to reach production readiness. If we are wrong about that, the cost of being wrong is ours.

T-05 · The NRE guarantee After the pilot, the numbers are recalculated against actuals — openly. If we undercalculated the NRE, we say so and absorb it: the customer is never charged again for our estimation error. If we overcalculated, we refund the difference — always. NRE is not where we make money, and this is what proves it.

T-06 · The unit price is where we earn — and we say so Post-pilot recalculation may move the unit price, the delivery strategy, and the lead times. That is stated at the first quote, not discovered later. The goal the OS is tuned toward: the day the recalculated price equals the first quote. The confidence number on every quote tracks how close we are.

T-07 · The OS decides; humans fix the OS Prices, schedules, and pilot outcomes come from the OS, and no human overrides one for a customer. When the OS is wrong, the fix is engineering, not exception-making — the correction reaches everyone at once, or it is not a correction.

The honest limits

Why publish terms before customers exist

Because after the first big customer asks for an exception is too late. Terms published in advance are the only terms that cost nothing to keep — every one of these is easy today and will be tested the first time it is expensive. That is what makes them commitments rather than marketing: like the register's predictions, they are written down before the pressure arrives, and this page's history is public. The one-pilot guarantee (T-04) carries real risk we have chosen to own — it forces the OS's estimation discipline to improve every single engagement, which is the point.

Bold policy · Recorded 2026-07-28 · Held to account like everything else →